Application Page | OnTaskAssists

Contractor Application Questions

At On Task Assists, client experience is everything.

We are not seeking perfect answers — we are seeking responsible, client-first professionals who think critically, communicate clearly, and show consistency in their work. This application is designed to help us understand how you approach real situations.

Take your time. Read carefully. Thoughtful responses matter.

First name

Last name

Email

Phone

Timezone

Which role are you applying for?

Virtual Assistant (multiple clients)

Dedicated Assistant (long-term client support)

Years of Virtual / Administrative Experience

Level of Client Interaction Experience

How do you typically handle unclear instructions?

Start immediately and adjust later

Ask clarifying questions before starting

Research and assume best fit

Wait for further direction

Before submitting work, I usually (Choose Multiple):

When I notice something that could impact the client negatively (Choose Multiple):

Ignore it (not assigned to me)

Fix it quietly

Flag it and suggest a solution

Escalate to leadership immediately

Supporting a client means (Choose Multiple):

Completing tasks efficiently

Helping them stay organized

Reducing their stress and anticipating needs

Doing what is assigned accurately

How comfortable are you communicating proactively?

1 – I prefer to wait for direction

2 – I communicate when necessary

3 – I communicate when unsure

4 – I check in and confirm expectations

5 – I anticipate needs and communicate regularly

Weekly Availability

Schedule Consistency

My schedule changes weekly

Somewhat consistent

Mostly consistent

Fully consistent week-to-week

Preferred Work Block

Confidentiality & Professional Standards

1 – Basic understanding

2 – Some experience

3 – Comfortable handling information

4 – Experienced with sensitive data

5 – Highly experienced with confidential client material

When I receive feedback, I...

I feel discouraged

I adjust but prefer limited revisions

I welcome feedback and improve

I actively ask for feedback

Written Evaluation

Tell us about a time a client gave you incomplete instructions.

Describe a time you caught an error before it affected a client.

What is something you once did wrong in a client project?

A client sends this message: “Hey, can you post this? It’s urgent.” Write your response before completing the task. To ensure attention to detail, please begin your answer with the word “structure” before continuing.

Record a 3–5 minute video explaining how you would organize a client’s chaotic inbox.

Scenario Evaluation – Client Judgment Test

Read carefully. Your reasoning matters more than speed.

SCENARIO:

You are supporting a client. At 9:00 AM, you receive the following requests:

“Can you reschedule my 3 PM call for today?”
“The email newsletter goes out tomorrow — can you review it?”
“My website contact form isn’t working.”
“Can you upload these 15 images to Google Drive?”
“A customer says they haven’t received their invoice.”
“Post this Instagram graphic today.”

Rank these from highest priority (1) to lowest priority (6). Then explain WHY you ranked them that way.